If you have been unable to retrieve your checked baggage on your arrival into Brussels, we kindly ask that you report your missing baggage by clicking here. Please include token ‘BRUHQAUG22’ with your report.
All missing luggage will be brought to a central point and delivered to a home address or the customer’s holiday destination.
We kindly advise our customers not to come to Brussels airport to search for their luggage as all items will be stored in a secure place and will not be accessible by unauthorized personnel.
We apologize for this inconvenience and thank you for your understanding.